Hey there! Ever had one of those moments where you just needed to talk to a real person? We get it. That’s why at Shoecraftz, we’re not just another faceless online store. Our founder, Jamie, still replies to emails personally—yeah, really. It’s a tradition that started back when we were just a tiny workshop in Oakland, and it’s stuck with us ever since.
Whether you’ve got a question about sizing, need help with an order, or just want to chat about your latest shoe obsession (we won’t judge), we’re all ears. Here’s how you can reach us:
Prefer typing? Our live chat agents are like shoe whisperers—they’ll sort you out in no time. Just look for the little chat icon in the corner. (Pro tip: They’re especially good at midnight snack convos.)
Remember that time we accidentally sent someone two left shoes? Yeah, we don’t either—because stories like that stick with us. Every email, call, or carrier pigeon message (okay, maybe not that last one) helps us do better. Got feedback? A wild idea? We’re listening.
P.S. If you’re ever in Oakland, stop by our workshop! The coffee’s terrible, but the shoe stories are legendary.
