At Shoecraftz, we take pride in delivering premium footwear collections to your doorstep with care and efficiency. Our dedicated team processes orders within 1-2 business days, ensuring your selected styles—whether designed for rugged outdoor adventures or sophisticated urban elegance—are meticulously prepared for shipment. We partner with trusted logistics providers to guarantee secure and timely deliveries, so you can step into comfort and style without delay.
Order processing typically takes 1-2 business days, excluding weekends and holidays. Delivery timelines vary based on your location and selected shipping method. Domestic shipments generally arrive within 5-10 business days after dispatch, while international orders may require 10-20 business days. Seasonal demand or unforeseen carrier delays may occasionally extend these estimates, but we proactively monitor all shipments to minimize disruptions.
We offer transparent shipping options tailored to your order value:
Standard Shipping (10-15 Business Days): $15 for orders under $60.
Free Shipping (10-15 Business Days): Automatically applied to orders totaling $60 or more.
All costs are calculated at checkout based on your cart subtotal and destination.
We currently ship to over 30 countries across North America, Europe, and select Asia-Pacific regions. Some remote locations or areas with customs restrictions may be excluded. During checkout, our system will confirm eligibility based on your shipping address. For inquiries about specific destinations, please contact [email protected].
Once your order ships, you’ll receive a confirmation email with a tracking number and carrier link. Monitor your package’s journey directly through the carrier’s portal or via your Shoecraftz account. For consolidated international shipments, additional regional tracking details may become available as the parcel enters your local delivery network.
While rare, delays can occur due to weather, customs inspections, or logistical challenges. If your tracking shows no updates for 10+ business days or the estimated delivery window has passed, contact our support team at [email protected] with your order number. We’ll collaborate with carriers to locate your package or initiate resolution procedures, including replacements or refunds when applicable.
International customers may incur customs fees, taxes, or import duties based on their country’s regulations. These charges are the recipient’s responsibility and are not included in your order total. We recommend checking local policies before placing orders to avoid unexpected costs. While we cannot predict or reimburse these fees, we declare accurate product values and descriptions to facilitate smooth clearance.
